Q & A

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Q.How do I become a client

A. You can contact us at Lyriah@LyriahsKitchen.com to inquire about becoming a client, or you may fill in the becoming a client form by clicking the tab at top of page. You must be a client in order to place an order.

 Q.When are meals available?

A.  At Checkout Client will indicate when they would like to schedule their order for pick up or delivery.  (Comment in the instruction section) 24-48 Hours notice is needed to schedule slots and check availability.  Delivery invoice will be sent.

Q. Do you deliver?

A.  Yes, there is a delivery charge. Price is based on location.  You must Select delivery or pick up during checkout.  A delivery invoice will be sent separately.  I am based in the Bronx- charges from the Bronx are as follows: Bronx $8-$13 Harlem/Manhattan ($12-$15) Brooklyn ($15-$20) *subject to change* Juicing orders can be shipped via overnight service thru USPS.

Q. Is your food fresh?

A.  Yes, ingredients are picked up a day or two before prepping. This is why 24-48 hours notice is needed.   Ingredients are obtained from, Whole Foods Market, Fresh Direct and  Stop & Shop and local green markets.

Q. Allergies

A. Please inform us of any food allergies so we are able to prep accordingly

Q. How is your food packaged?

A. Food is stored in a PBA free, microwave and dishwasher safe food container.  When you receive your meal refrigerate it or freeze it and then pop it in the microwave when ready to eat.  I recommend adjusting the temperature in your fridge to keep food fresher longer.  If you don't plan on consuming immediately I recommend the freezer.  Food will remain fresh for the week.  The goal is to consume all your meals and not eat out.  

Q. Are your meal prep good for weight loss?

A. Yes,  We encourage clients to share their weight goals with us so we may portion your meals accordingly.  Whether it's to gain or lose weight, a specific calorie goal we will customize your meal to meet those requirements so we can help you in your process.  Weight loss takes work and dedication, we recommend incorporating gym routines in your weight journey.  Our preps are just a way of getting you on the right path. Our meals are prepped with Extra virgin olive oil and coconut oil, low to no salt, vegan butter, and other low cholesterol/sodium, fat ingredients.  All servings are recommendations.  Calorie counts may be plus or minus 5-10 calories. 

Q. Am I guaranteed to lose/gain weight?

A. Everyone’s body is different and reacts to food differently.  Some people lose weight faster than others, but I believe with consistency and gym routines you can definitely reach your goals.  Maintaining your calorie intake is very important.  I also recommend that what ever you consume outside of my  preps are in line with my preps. I encourage you share as much information with me when it comes to your routines so I can try my best to help more accurately and recommend the proper portions/servings to help on your journey to the body/ health you’re trying to achieve.  I'm here for support for anyone who needs it. 

Q. Can I pick up multiple orders during the week o?

A. Yes, If you're not able to store as many meals as you would like then you can do a second pick up mid week.  Advance notice is needed.

Q.Is there a minimum order?

A.  There is no minimum order for a first time customer because we want you  to be able to place a small orders first to see if our service is for you.  After that we request that you order at least 3 items.  You set your own budget meal prices range from $2.50-$14.  You have the option of increasing protein in your meal for extra charge.

Q. Do I have to place order at a certain time?

A. A new Menu is up every Thursday by noon.  You may order thru out the week as long as delivery notice is in the 24-48 hour window.

Q. How do I pay

A. Website is now updated to take orders online.  Delivery invoices are sent  out separately.  For custom orders a deposit is due on the day you place your order and the remaining balance is due the day before your prep.  There are no refunds on meal preps.  If you do not pick up your food or collect your delivery you're still responsible for you bill.

Q. Do you cater events?

A. Yes you may email us to obtain a catering menu.  We also create custom menus for your events.  Event planning and serving is also available. 

Please email us with any other inquiries  Lyriah@lyriahskitchen.com